SHIPPING/ORDERS

How will I know if my order is confirmed?

When you place an order on 32Degrees.com, you will receive an order confirmation email letting you know we have received your order and are working on it. If you do not receive an email confirmation, please check your spam folder and/or contact us at

How do I track my order?

Once your order has been shipped, you will receive a shipping confirmation email with your tracking number. If you have an account with us, please Login at the top right corner of the website, click on “Order History” and click on the order you’re lo

Can I cancel or modify my order after placing it?

For streamlined order processing, we offer a limited timeframe for making adjustments or cancellations. To modify or cancel your order, kindly email us at [email protected] within 30 minutes of placing your order during our business hours, which are

How long does shipping take?

It takes up to 72 business hours for us to process and ship out your order. Depending on the shipping method chosen is what will determine how long it takes to receive your package. Please see shipping options below:. Please note that these delivery

Where is my order shipping from?

All orders are dispatched from our fulfillment center in New Jersey.

How much are shipping costs?

Orders totaling $32 or more ship for freeStandard Shipping: $5.99

UPS/USPS - How to sign up for shipment updates

Send status updates of your shipment to yourself and others by text or email by following the instructions below:. UPS. 1. On the tracking page click on “Get Updates”. 2. Select "For This Delivery Only". 3. Select what types of updates you’d like to

Do you ship internationally?

At the moment, we offer shipping to all 50 states. In addition to Puerto Rico, Guam, the Virgin Islands, and APO/FPO.

Which courier do you ship with?

We ship our orders via UPS and USPS depending on the shipping method chosen..

Why was my order canceled or partially refunded?

While it’s rare, certain items will suddenly become out of stock and no longer be available for purchase. If this does occur, we will do our best to notify you within 24-48 hours about the cancellation or partial refund. You will receive an email con

My order was lost or said to be delivered, but I never received it. What should I do?

Please wait 48 hours prior to contacting us. In some cases, packages say delivered before they arrive at their final destination. If it is within 48 hours, make sure to look for attempted delivery left by the carrier. Packages are sometimes left i

What if an item is missing from my order or I received the wrong item?

If you are missing an item(s) from your order or if you received incorrect item(s), please email us right away at [email protected] so we can assist you with an immediate refund.