My order was lost or said to be delivered, but I never received it. What should I do?Updated 5 days ago

We kindly ask that you wait for 72 hours before reaching out to us. Occasionally, packages may be marked as delivered prematurely before reaching their destination. If it's been less than 72 hours, please check for any attempted delivery notices left by the carrier. They might have left the package in a secure location or with a neighbor. Since we utilize multiple carriers, please also check your regular mailbox or package reception area.

If more than 72 hours have passed and your package hasn't arrived or is lost in transit, please contact us directly at [email protected]. We'll promptly assist you in processing a refund.