If you're wondering where your package is and there is no estimated time of arrival (ETA), please double-check the shipping method on your order to determine how it will be shipped. Shipping Methods (as listed on your emailed order confirmation):. If

If you&apos;re wondering where your package is and there is no estimated time of arrival (ETA), please double-check the shipping method on your order to determine how it will be shipped.Shipping Methods (as listed on your emailed order confirmation):<ul><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; text-align: left; color: rgb(0, 0, 0);">Expedited Shipping: Expedited orders will always be shipped via UPS and will have a UPS tracking number.</li><li style="font-family: Arial, Helvetica, sans-serif; font-size: 18px; text-align: left; color: rgb(0, 0, 0);">Standard Shipping: Standard Shipping orders may be transferred from UPS to USPS. When a UPS SurePost or UPS Mail Innovations package is transferred, it means that the package has been handed over to USPS for final delivery to your doorstep. Please note, because the package is being transferred to USPS, there may be an alternate USPS tracking number. The package will be sent to a UPS sorting facility and then transferred to a UPS receiving facility closer to the destination, which takes 1-4 business days. Once there, it will either be placed on a UPS truck for delivery or be transferred to USPS. This process can take 2-7 business days, depending on the package&apos;s destination and existing UPS routes. If the package is sent to USPS for final delivery, it can spend a couple extra days in transit.&#xA0;</li></ul>If your shipping method is Standard Shipping, please follow the steps below to determine if your package is shipped via UPS SurePost or UPS Mail Innovations.&#xA0; 1. Copy and paste the tracking number from your order confirmation email into the UPS tracking number field:&#xA0; <img src="https://attachments.gorgias.help/l98pw/hc/vjax/a2600564-89d1-484a-872b-4737c6024cb9-6b03798e-d818-4d84-86f1-4818b41017c4.png" style="width: 411px;" class="fr-fic fr-dib">2. Click on &quot;Track&quot;3. Your tracking details will appear on this page:<img src="https://attachments.gorgias.help/l98pw/hc/vjax/31c76c6e-74d1-472b-9517-3725ad03096d-a592f15e-5b87-4541-844c-d619bd8b446b.png" style="width: 451px;" class="fr-fic fr-dib">4. Click on &quot;View Details&quot;<img src="https://attachments.gorgias.help/l98pw/hc/vjax/029e8c8b-7192-475f-949a-84210ce4ed74-dbf9a7fe-a53a-44c7-adbe-e4fb9d3192fb.png" style="width: 446px;" class="fr-fic fr-dib">5. Click on &quot;Shipment Details&quot;<img src="https://attachments.gorgias.help/l98pw/hc/vjax/2cc68ae1-4222-4cc1-8b0b-2687d2ff0754-3d16846c-2923-43bc-a99a-4a81cffac4ea.png" style="width: 432px;" class="fr-fic fr-dib">6. On this page, you can see this particular package was shipped UPS Mail Innovations&#xA0;<img src="https://attachments.gorgias.help/l98pw/hc/vjax/35292ba1-82aa-4fa2-a003-83ba6b3fd312-9de7b481-c834-4c3a-9841-02b8b518e787.png" style="width: 380px;" class="fr-fic fr-dib">7. &#xA0;Go to USPS&apos;s tracking website and copy and paste the alternate tracking number<img src="https://attachments.gorgias.help/l98pw/hc/vjax/82a6bd6b-f0cf-4c93-86f3-2f68800e5df4-2b69990d-5452-4aa1-ad34-1653f9ba5481.png" style="width: 452px;" class="fr-fic fr-dib">8. If there is no update or status on USPS.com, this simply means UPS has not transferred the package to USPS yet.&#xA0; <p id="isPasted" style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">To get live status updates on your packages ETA, please click on the link below to learn how to sign up for UPS/USPS shipment updates:&#xA0;<p style="box-sizing: inherit; margin-block: 0px 24px; margin-inline: 0px; scroll-margin-top: 84px; font-family: Inter, sans-serif; -webkit-font-smoothing: antialiased; font-weight: 400; font-style: normal; font-size: 16px; line-height: 24px; color: rgb(22, 22, 22); font-variant-ligatures: normal; font-variant-caps: normal; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><a href="https://32degrees.gorgias.help/en-US/upsusps---how-to-sign-up-for-shipment-updates-278803" style="box-sizing: inherit; background-color: transparent; color: inherit; text-decoration: none; cursor: pointer; transition: color 200ms linear 0s;">UPS/USPS - How to sign up for shipment updates (gorgias.help)</a>

Is there no ETA for your package?

ETA or "Estimated Time of Arrival" is an approximate delivery date provided by UPS to inform you when your package is expected to be delivered. The delivery date is auto-updated by UPS' internal systems and is subject to change based on various facto

ETA or &quot;Estimated Time of Arrival&quot; is an approximate delivery date provided by UPS to inform you when your package is expected to be delivered. T<span id="isPasted" style="color: rgb(0, 0, 0); font-family: Arial, Helvetica, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: common-ligatures; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">he delivery date is auto-updated by UPS&apos; internal systems and is subject to change based on various factors outside our control.We understand that recently UPS tracking numbers have not been updating accurately and we are actively working with UPS to resolve this as soon as possible.To get live status updates on your packages ETA, please click on the link below to learn how to sign up for UPS/USPS shipment updates:&#xA0;<a href="https://32degrees.gorgias.help/en-US/upsusps---how-to-sign-up-for-shipment-updates-278803" id="isPasted">UPS/USPS - How to sign up for shipment updates (gorgias.help)</a>

Does your UPS ETA keep changing?

Back to Shop

32 Degrees

UPS/USPS TRACKING ISSUES

Does 32Degrees.com and your other authorized retailers carry the same items?

Can I return an item I purchased on 32Degrees.com at one of your authorized retailers?

What are your authorized retailers?

About 32 Degrees

ABOUT 32 DEGREES

32 DEGREES ACCOUNT

Does your website save my credit card information?

Why does my browser auto-populate my credit card information when I make a purchase?

YOUR 32 DEGREES ACCOUNT

How to contact us?

How do I Unsubscribe?

CONTACT US/SUPPORT

How will I know if my order is confirmed?

How do I track my order?

Can I cancel or modify my order after placing it?

How long does shipping take?

Where is my order shipping from?

How much are shipping costs?

UPS/USPS - How to sign up for shipment updates

Do you ship internationally?

Which courier do you ship with?

Why was my order canceled or partially refunded?

My order was lost or said to be delivered, but I never received it.  What should I do?

What if an item is missing from my order or I received the wrong item?

SHIPPING/ORDERS

What is your return/exchange policy and process?

Detailed step-by-step returns process

Do you offer free return shipping?

What items are non-returnable/exchangeable?

What items can be returned/exchanged ?

What if I send back an item that was not eligible for return?

Do you offer an extended return/exchange policy for the Holidays?

Can I cancel a return or exchange that I started on the return platform?

I can't print my return shipping label; can you mail it to me?

RETURNS/EXCHANGES

What payment methods do you accept?

Can I use multiple credit cards to complete my purchase?

How long until I receive my refund?

What is your Price Match Guarantee?

PAYMENTS, REFUNDS & PRICE MATCHING

Can I purchase a 32 Degrees gift card?

How do I redeem a 32 Degrees gift card?

How do I redeem a 32 Degrees promo code?

PROMO & GIFT CARDS

Do you have a warranty?

What if I received or have a defective/damaged item from 32degrees.com?

What is normal wear and tear?

I lost my packable pouch.  How can I get a replacement?

Do you replace zippers?

WARRANTY & DEFECTIVE ITEMS

How do I care for my garment?

How do I figure out my size?

How do I get an item that is out of stock?

PRODUCT STOCK/SIZING/ CARE INSTRUCTIONS

How to redeem your free sign-up gift

FREE GIFT PROMO

Interested in buying 32 Degrees in bulk?

WHOLESALE/BULK ORDERING

How do I know if my order was received?

Do you put my items on hold for my bulk order?

What happens if an item in my order is unavailable?

Can I cancel or make adjustments to my bulk order?

Can I pre-order next season online?

What is your order minimum?

Do you offer any customization or printing on bulk items?

ORDERING

Can I use my own shipper account?

Where will my order ship from?

What shipping carrier do you use?

Can I ship to an international address?

Do you offer Free Shipping?

How long will my order take to arrive?

For an estimate of shipping times, please reference the times below:

Are shipping times guaranteed?

How do I know when my order ships?

Do you offer tracking for my order?

SHIPPING

Do you offer payment terms?

How can I pay for my order?

PAYMENTS

Who pays warranty shipping charges?

Do you accept returns?

RETURNS & WARRANTY